About This Policy

This policy applies to purchases made directly from GlintTap.

Products and Services

Physical products include NFC cards and personalized business cards. Digital plans provide access to GlintTap’s online business card features.

“Order” means a purchase of a physical product or digital plan from GlintTap.

“Digital plan” means access to GlintTap’s online business card services for the purchased subscription period.

“Website” means GlintTap, accessible at https://glinttap.com.

“You” means the individual or business purchasing or using GlintTap products or services.

Cancellation of Personalized Orders

To request cancellation of a personalized card order, email support@glinttap.com promptly. Change-of-mind cancellations and returns are not accepted once production begins.

Cancellation requests received before production begins will be reviewed based on the status of your order. Contact us promptly so we can check whether production can be stopped.

Include your order number, the email address used for your purchase, and a description of your cancellation or refund request.

Email: support@glinttap.com

Approved refunds will be issued to the original payment method. Processing time may vary depending on the payment provider and your financial institution.

Damaged, Defective, or Incorrect Cards

If your card arrives damaged, is defective, or was produced incorrectly, contact support@glinttap.com with your order number, a description of the problem, and clear photos where applicable.

Please report damage, defects, or production errors promptly after receiving your card so we can investigate and arrange an appropriate resolution.

Personalized Cards and Customer-Provided Details

Personalized cards cannot be returned because you changed your mind once production begins. This does not prevent you from reporting damage, defects, or production errors.

By email: support@nativecode.inPlease check names, contact details, artwork, and links carefully before submitting your order or approving a proof.

If we produce your card differently from your confirmed order or approved proof, contact us so we can review and resolve the error.

Changes to customer-provided details after production begins may require a replacement order. Contact us to discuss available options.

Digital plan refunds are limited to verified duplicate charges or service problems that remain unresolved after you contact support and allow us a reasonable opportunity to investigate and fix them.

Digital plans are not refundable solely because you changed your mind or did not use the service.

Return Instructions

Contact support@glinttap.com before returning a physical product. We will provide return instructions and explain any applicable shipping arrangements.

A return address will be provided by support when a return is authorized.

If a return is required, follow the instructions provided by support, package the card securely, and retain your shipping receipt and tracking information.

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For cancellation, return, or refund questions, contact us with your order number and the email address used for your purchase.

Email: support@glinttap.com